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Conditional logic
Only show the follow-up question when it matters. Keeps surveys short and stops you having to write a dozen variants.
A Shopify survey app
Ask your customers things, right where they are.
Put a survey on your Thank You page, your Order Status page, or as a popup on your storefront. Same app, three places. No email tool to set up, no AI dashboard you didn't ask for.
✓ 125 responses/mo on the free plan✓ Every feature included✓ Installs in about 2 minutes
Runs everywhere your customers are on Shopify
Thank You Page•Order Status Page•Storefront Popup•Shopify Flow
Three places, one app
You probably don't need three different tools for this.
A post-purchase tool, a popup widget, an email platform that also does surveys. You can run the same question in all three spots, or different questions in each. Up to you.
Popups that fire when it makes sense
Ask a question when someone scrolls past the fold, when their mouse heads for the back button, or after they've been on the page for a bit. Pick the page types. Pick what fraction of visitors see it. Pick how often one person gets asked. No theme edits.
- Scroll depth, exit intent, time delay
- Target product, collection, home, or cart pages
- Sample a percentage of visitors, set a cooldown per person
- No code, no theme changes
Thank You and Order Status pages
Ask the attribution question on the Thank You page while it's still fresh in their head. Ask a shipping or product question on the Order Status page a week later when they're back to check tracking. Same engine, two placements.
- Thank You page, right after checkout
- Order Status page, on return visits
- Each response is linked to the order and customer
- Set it up once, runs on every order
What's in the box
The stuff you'd actually want in a survey tool.
Every feature works on every plan, including the free one. Nothing behind a paywall, no "upgrade to see analytics" wall.
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Targeting
Show it to new vs. returning customers, people who bought a specific product, orders above a certain value, orders with a discount code, or by country.
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Coupon incentives
Drop a discount code at the end of the survey. Response rates go up, and some of those people come back and use it.
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NPS scoring
Promoter, Passive, Detractor split with a 30-day trend. Not a spreadsheet you have to keep up with.
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Auto-close
Close the survey after X responses or X days. So you're not still reading answers from six months ago.
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Shopify Flow triggers
Fire a Flow when someone finishes a survey or leaves a rating. Tag the customer, send an email, open a ticket.
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CSV export
One button, every response, every timestamp. For when you'd rather look at it in a spreadsheet.
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Question types
Short text, long text, single choice, multi-select, rating, NPS, Yes/No. Mix and match in a single survey.
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Light on permissions
We only ask Shopify for the scopes we actually use. Nothing else gets loaded on your storefront.
Templates
Don't start from a blank page.
Eight starter surveys pulled from the questions that tend to work. Attribution, NPS, shopping experience, product feedback, post-delivery satisfaction, churn. Use them as-is or pull one apart and rebuild it.
- "How did you hear about us?" attribution
- NPS with a Promoter follow-up
- Shopping experience and checkout friction
- Product feedback and fit
- Post-delivery satisfaction
- Repeat-purchase intent
Analytics
Read the answers, skip the spreadsheet.
Completion rates, per-question drop-off, NPS breakdown, 30-day trends. Ready as soon as the first response comes in.
3
delivery channels
8
starter templates
7
question types
125
free responses / month
How people use it
A few ways merchants put it to work.
Anonymized examples from live stores. Click a tab to see what they set up and what they got out of it.
Apparel, DTC
Finding the channel that actually drives sales
An apparel brand was spending across Meta, TikTok, podcasts, and influencer gifting. The ROAS numbers from each platform didn't add up to what they were seeing in revenue.
How they set it up
- Channel: Thank You page
- Template: How did you hear about us?
- Targeting: every order, new customers only
- Logic: if "Podcast", ask which show
What happened
After 30 days they had 900+ attributed responses. Podcasts were driving 3x the revenue their ad dashboards gave them credit for. They moved $18k/mo of spend over to two specific shows.
Why this one
Most "survey apps" are marketing suites with a survey tab.
You end up with email sequences, AI dashboards, and SMS tools you'll never open, and the bill still shows up every month. This one does surveys.
Post-purchase-only tools
Thank You page only. Every visitor who didn't buy is invisible. Priced for enterprise.
SolidCal Survey
Three places, one app
Thank You, Order Status, and storefront popups. Logic, targeting, NPS, and Flow triggers. All of it on every plan.
All-in-one marketing suites
Email, SMS, AI, Zapier, and a survey tab somewhere. Takes a week to set up. You pay for the stuff you don't use.
Install it free, keep every feature.
125 responses a month on the free plan, with every channel, template, and analytics view included. If you need more responses, pay for more responses. That's the whole pricing page.
Add it to ShopifyFree plan, works with every theme